FAQ

No. There is no trial. The first time you start the app, it asks for the license key from your purchase email.

No. The license is a one-time purchase, and updates are free.

Five at a time. On a sixth computer, the app lists the five. You free one there, and the freed computer stops working until it is activated again. You can also see and remove your active computers in your account.

Windows only, for now.

Possibly. The installer is not code-signed yet, so Windows SmartScreen may warn you. Choose More info, then Run anyway. The download page also shows a SHA-256 checksum, so you can confirm the file is intact.

No. Mail goes between your computer and your mail provider. We do not store mail content.

No. Early Pigeon does not record meetings.

Yes. Anyone with the link can join as a guest in a web browser. Guests are free.

You can have up to 3 open meetings at once. A meeting that has to use our relay, because a direct connection failed, ends after 4 hours; you can start it again. There is no hard cap on how many people can join, but on home internet video quality drops once a meeting gets large, roughly past 6 to 8 people.

Gmail, Yahoo and iCloud use an app password, and the app guides you through it. Outlook.com and Hotmail use Microsoft sign-in. Other mail services work with your email address and password.

Yes, to protect the service: 60 messages per minute per person. Direct calls are not limited.

The encrypted message waits on our server until they come back online, for 30 days at most. It is deleted as soon as it is delivered.

Open a support request on the support page. Support is by request only, and your answer comes back by email.